Students

New to UNC

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• Buying a computer? UNC has partnered with Dell and Lenovo to bring our students some amazing deals. Check out UNC's Personal Computer Buying guide for more information. 
• Need to print? You may not find that you need your own printer; printers are available all over campus with Bear Print. Visit the Bear Print guide for more information. 
• Nervous about accessing your courses online? Visit the UNC's introductory course - Canvas for Students. 
• Need software?  UNC Students can download Microsoft Office products on up to five devices at no cost. To install Microsoft Office go to http://portal.office.com and log in with your UNC credentials and select install apps button. Note that the installation can take up to 30 minutes. Students can also receive a discount on the Adobe CC suite with their Bear email address. Visit the Adobe CC Student buying guide for more information. 

 

Student Technology

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• Wi-Fi: Need to get connected? Visit UNC Wireless Help - Students. 
• Accounts: Your UNC student account is the username and password you use to access most of UNC's services including Ursa, Canvas and Email. All student email address end with @bears.ezee-options.com.
• Email on mobile devices: As Microsoft continues to harden and secure their online presence, they have decided to remove clients that connect to email using basic authentication, as opposed to the new modern authentication. On 7/18 we will start to enforce modern authentication to student email accounts over the next several weeks. If you are trying to access your email on a mobile device and are notified that the connection is not secure/connection couldn't be established you will need to remove and then re-add your account. You can also switch to the Microsoft recommended Outlook for mobile which can be found in the iOS and Google stores, respectively. Note that this process will not impact your mailbox. Please feel free to reach out to the TSC at 351-4357 with any questions or issues.
• Getting Help: Our Technical Support Center (TSC)  is happy to help with questions, troubleshooting, and more! You can visit us in person at the Tech Den which is located on the first floor of Michener west of the Coffee Corner. You can also contact the TSC through email at help@ezee-options.com, visit us at Michener room L11, or call at 970-351-HELP (4357). 

Featured Services

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